What can I expect when I arrive in terms of COVID-19 protective measures?
Each person (employee, patient or visitor) entering our facilities are temperature screened and given a surgical mask, which is required to be worn at all times within our hospitals.
Will I be with others in a waiting room, or will I be kept in a room away from other patients?
All attempts are being made to keep individuals at least 6 feet apart in seating areas. Universal masking is used.
Do I need to wear a mask? Will all other patients and staff wear masks?
Yes. All staff and patients are masked throughout their stay.
Are the staff members I encounter also treating patients who have COVID-19?
Dedicated COVID-19 nursing units and teams are being utilized for patients who demonstrate symptoms and test positive for the virus.
Are patients who have COVID-19 in the same facility as me?
If so, what safety measures are in place to ensure we are separated? Dedicated COVID-19 nursing units and teams are being utilized for patients who demonstrate symptoms and test positive for the virus.
Will I be close to others if I walk through the hallways or other common areas?
If so, what safety measures are place? Universal masking is used throughout the facility. This reduces the spread of COVID-19 to 1%. All staff and visitors entering the facility are fever free. In addition, persons under investigation for COVID-19 and COVID-19 positive patients are cohorted within the facility and away from non-COVID-19 areas.
If I need to be taken into other areas of the facility for testing or exams, what is the process and what safety measures are in place?
Universal masking is used along with containment of COVID-19 positive patients and persons under investigation.
Who are all the people I can expect to interact with at the facility? How will staff introduce themselves or care for me when they are wearing personal protective equipment?
There are many reasons why care providers wear personal protective equipment. Staff should introduce themselves prior to providing care. If there is a question about who someone is or what their role is, please don’t hesitate to ask.